Last updated: November 28, 2023
Organisational well-being affects organisational success.
The components of university wellbeing are:
- a strength-focused university health and wellbeing strategy
- policies and procedures that support health and wellbeing
- a healthy organisational culture
- training in Care Collaborate Connect: Psychological First Aid
- Care Collaborate Connect when staff and students are distressed
- monitoring the healthcare experience of people using support services.
Wellbeing is one’s overall sense of being. It’s influenced by social (including workplace), physical, and psychological factors.
The graph on the right shows the proportion of WSU staff and students enrolled in Care Collaborate Connect: Psychological First Aid training with wellbeing, moderate wellbeing, and ill-being.
Sense of belonging1
A major workplace contributor to staff health and wellbeing is their sense of belonging to the organisation.
The graph on the left shows the proportion of WSU staff enrolled in Care Collaborate Connect: Psychological First Aid training who report high, moderate, and low workplace sense of belonging.
Monitoring healthcare experiences shows the extent to which consumer needs were met and identifies areas to improve the quality of care and support provided.
Care Collaborate Connect
Training Participation 2023/24
Note. The total WSU staff and students trained 2021–2023 is 884.
Estimated Impact of
Care Collaborate Connect Training3
Disability days saved
Care Collaborate Connect: Psychological First Aid training reduces the time staff and students are either fully or partially unable to work or study. This has the greatest effect for those who had ill-being before training.
It is estimated Care Collaborate Connect training has reduced overall disability days for staff and students by 248 days in 2023.
2023 reduced staff absenteeism and presenteeism
people can be supported daily, as needed, by WSU-trained Psychological First Aiders
Care collaborate connect: pSYCHOLOGICAL fIRST aID
“The Care Collaborate Connect suicide prevention program is changing the way we respond to students in distress, ensuring our focus is client centred and evidence based. It has led to a re-think to our approach and we will offer better support to our students as a result.”
“As a result of this training our midwifery group practice has changed to providing consumer-centred care.”
- This data is collected in the Care Collaborate Connect: Psychological First Aid (PFA) training pre-training questionnaire. The greater the proportion of the WSU community who enrol in PFA training, the better this data reflects the well-being of WSU.
- This is data Care Collaborate Connect can provide if services have consumers complete the online Healthcare Experience Index after each contact. There is currently no data available for WSU.
- Impact data is based on economic and social analyses based on WSU training participation and impact data from evaluations with WSU, universities more generally and the general population where relevant.
- Learning outcomes are reported by staff and students at the end of training.