Dashboard WSU

Last updated: November 28, 2023

Organisational Wellbeing

Organisational well-being affects organisational success.

The components of university wellbeing are:

  • a strength-focused university health and wellbeing strategy
  • policies and procedures that support health and wellbeing
  • a healthy organisational culture
  • training in Care Collaborate Connect: Psychological First Aid
  • Care Collaborate Connect when staff and students are distressed
  • monitoring the healthcare experience of people using support services.

WSU Wellbeing1

Wellbeing is one’s overall sense of being. It’s influenced by social (including workplace), physical, and psychological factors.

The graph on the right shows the proportion of WSU staff and students enrolled in Care Collaborate Connect: Psychological First Aid training with wellbeing, moderate wellbeing, and ill-being.

This graph shows changes in WSU wellbeing over time.

Sense of belonging1

A major workplace contributor to staff health and wellbeing is their sense of belonging to the organisation.

The graph on the left shows the proportion of WSU staff enrolled in Care Collaborate Connect: Psychological First Aid training who report high, moderate, and low workplace sense of belonging.

Support services

Care experiences2

Monitoring healthcare experiences shows the extent to which consumer needs were met and identifies areas to improve the quality of care and support provided.

Counselling service

This graph is for demonstration purposes only. No data is available.

Accessibility service

This graph is for demonstration purposes only. No data is available.

EAP counselling

This graph is for demonstration purposes only. No data is available.

Care Collaborate Connect

Training Participation 2023/24

Note. The total WSU staff and students trained 2021–2023 is 884.

Estimated Impact of

Care Collaborate Connect Training3

Disability days saved

Care Collaborate Connect: Psychological First Aid training reduces the time staff and students are either fully or partially unable to work or study. This has the greatest effect for those who had ill-being before training.

It is estimated Care Collaborate Connect training has reduced overall disability days for staff and students by 248 days in 2023.

2023 reduced staff absenteeism and presenteeism

Social Impact

765
people can be supported daily, as needed, by WSU-trained Psychological First Aiders

Care collaborate connect: pSYCHOLOGICAL fIRST aID

Learning outcomes4

Improved skills

to support people when they’re upset.

Improved confidence

to support people when they’re upset.

Knowledge

to better understand the relationship between stress and coping strategies.

Training satisfaction

Psychological First Aid

“Great course – easy to follow and understand.”

“The training was simple, efficiently laid out and impactful, particularly with the use of video examples.”

“Very good training, especially the last problem-solving strategy that I’m going to use now.”

Training satisfaction

Suicide Prevention

“The Care Collaborate Connect suicide prevention program is changing the way we respond to students in distress, ensuring our focus is client centred and evidence based. It has led to a re-think to our approach and we will offer better support to our students as a result.”

“This training has prepared me well and made me more confident to deal with people and potentially clients who have suicidal thoughts and also helping them to cope. I also learnt more about self-care.”

“Thank you for the opportunity to complete this program. It has been the most empowering suicide-prevention professional development I have completed.”

Training satisfaction

Perinatal Wellbeing

“As a result of this training our midwifery group practice has changed to providing consumer-centred care.”

“This training provided a great model to improve our support of women and their families.”

“Learning how to support women who are distressed has made me in my studies has made me more confident to go on placement.”

NOTES

  1. This data is collected in the Care Collaborate Connect: Psychological First Aid (PFA) training pre-training questionnaire. The greater the proportion of the WSU community who enrol in PFA training, the better this data reflects the well-being of WSU.
  2. This is data Care Collaborate Connect can provide if services have consumers complete the online Healthcare Experience Index after each contact. There is currently no data available for WSU.
  3. Impact data is based on economic and social analyses based on WSU training participation and impact data from evaluations with WSU, universities more generally and the general population where relevant.
  4. Learning outcomes are reported by staff and students at the end of training.