Privacy Policy

What we collect

We collect the information you give us — such as your name, email address, organisation, and any message you send us — and information generated as you use our training, such as enrolment records, course progress, and completion results. Payment card details are handled by our payment provider; we do not store them.

How we use it

We use your information to provide and improve our training, give you access to courses, track and certify your progress, respond to enquiries, send you essential account and course emails, and meet our legal obligations.

Cookies and analytics

We use a small number of cookies that are necessary for the site to work (for example, to keep you signed in and remember your display preferences).

We also use Google Analytics to understand how our website and training are used, so we can improve them. It sets cookies that collect information such as the pages you visit, the device and browser you use, and an approximate, anonymised location — never your name or email address. We have turned off Google's advertising and cross-device tracking features, and we do not use this information for advertising or sell your data. You can opt out using your browser's privacy settings or Google's opt-out browser add-on.

Storage and security

Your information is stored securely and access is limited to those who need it to deliver the Service. We take reasonable steps to protect it from loss, misuse, and unauthorised access.

Sharing

We do not sell your personal information. We share it only with the service providers who help us run the Service (such as our payment and email providers), with your organisation where you are enrolled under an organisation licence, or where required by law.

Your rights

You can ask us to access, correct, or delete your personal information at any time. To do so, or to raise a privacy concern, contact us using the details below.

Contact

For any privacy question or request, get in touch via our contact page.