Everyone
Organisations
Beginner
Psychological First Aid
Providing quality to support
When people are upset, the quality of support they receive matters. Psychological First Aid gives everyone — at home, at work, and in the community — a structured way to notice, listen, and help. This course equips you with the knowledge and skills to support others when they are upset, building on what they are already doing to cope — so that support is helpful and causes no harm.
Hours
1–2 hours
18+
Audience
18+
Cost
$77.00 inc. GST
Learning Outcomes
On completion of this course, you will be able to:
- describe the relationship between health, wellbeing, and coping
- demonstrate the Care · Collaborate · Connect steps when supporting a person who is upset
- apply a six-step problem-solving model to support others
- reflect on your support interactions to continue to develop your skills
What others say
"I have absolutely loved your program. I found this one of the most interesting and engaging aspects of the Bachelor of Social Work so far. I enjoyed working through it and forgot that I was actually studying whilst completing it."
— PFA Student
"Great how this course has defined that even unhealthy coping mechanisms are still ways a person might be coping and the importance of highlighting this when a person feels they aren't coping."
— PFA Student
"I think this is a great resource for everybody and I would love to see programs like this implemented in high schools."
— PFA Student
Difficulty
Beginner
Format
Active eLearning
Backed by science
Care · Collaborate · Connect courses are underpinned by the latest research in psychology, neuroscience, and health.
Explore the research →